Course Description
Overview
It’s a fact: The ability to communicate effectively can make or break your career.
That probably comes as no surprise to you, because as a professional, you’ve seen time and again how people who have first-rate communication skills go further faster in their organizations than those who don’t. But contrary to popular belief, the ability to communicate with finesse and diplomacy isn’t a gift that some are born with and the rest of us lack. It’s a skill that can be learned and mastered, just like any other skill. And this training offers the easiest, most effective way to build essential communication skills.
This intensive communication course boils down tons of information into “the most important of the most important” so you learn the powerful techniques, tools and strategies that will make the most significant impact on your effectiveness. It’s a powerful workshop that combines all facets of on-the-job interpersonal communication—from speaking to writing to listening to presenting—and shows you, step by step, how to master them.
Agenda
WORKSHOP AGENDA
Program time: 3 hours
Session 1: A Personal Approach to Communication
Strengthen interpersonal skills that magnify your personal power dramatically.
Develop critical rapport builders that help you connect with others immediately.
Take advantage of your personal strengths and communication pluses — including effectively using visual, vocal and verbal messaging.
Session 2: Powerful Communication Tools
Realize how listening can be your most powerful communication tool — and how to use it to your advantage.
Manage communication in uncomfortable or even volatile situations.
Explain the power — and danger — of informal communication networks.
Session 3: Written Communication and Negotiation
Understand why a casual tone is key to successful business communications.
Replace words and phrases that often stall conversations with better options.
Gain respect and acceptance of your ideas by remembering etiquette rules and a positive, tactful approach.
Agenda
Comments
Cancelation Policy: If you cannot attend an event, you may send someone else in your place. If that isn’t an option for you, cancellations received up to five working days before the event are refundable, minus a registration service charge ($10 for one-day events; $25 for multiple-day events). After that, cancellations are subject to the entire seminar fee, which you may apply toward a future seminar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.