Your Career
Training Marketplace

Questions? Call Toll-Free: 1-866-540-9677

You are here :
TrainUp.com Institutes
Learn Customer Service Skills

Master the essential principles of customer service within a blended learning community and start developing your new skills now. Decelop new skills in prioritization, active listening, critical thinking and more.

  • Live & On-Demand Learning
  • Learn With And From People Just Like You
  • 1:1 Coaching From Industry Experts
  • Skill Certifications Earned With Confidence
Enroll Now & Take $300 Off
Customer Service

Customer Service Training Classes and Seminars In Grand Rapids, MI

TrainUp.com Lists 1 Live customer service Training Events, 11 Virtual Live customer service Events, 89 Online customer service Courses, and 2 Training Video Collections

Read More

Read Less

Customer Service Training Your Way

Choose a Category

Or Choose From 29 Business Skills Sub-Categories

Business Skills
View All

Customer Service Training in Grand Rapids, MI - Customer Support Classes

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Grand Rapids, Michigan. TrainUp.com currently lists virtual customer service courses and training in and nearby the Grand Rapids region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.

Request Customer Service On-Site Training. We bring the best instructors to you.

REQUEST ON-SITE TRAINING

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Grand Rapids, Michigan. TrainUp.com currently lists virtual customer service courses and training in and nearby the Grand Rapids region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.

Instructor-Led
Live Training
(12 Classes)
Live Training(12 Results)
Individual Online
Self-Paced Courses
(70 eLearning Courses)
online Courses(70 Results)
E-learning bundles
& Video Collections
(40 Bundles)
E-learning Collections(40 Results)
 SPECIAL PROMO
Up to 37% off Training
SPECIAL PROMOUp to 37% off Training
  • Request On-Site
    Training
  • to
  • img
  • View All Online Customer Service Courses

Customer Service Excellence: How to Win and Keep Customers
<p>Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer service gives you the skills you need to communicate professi...
# of Event(s)
6
# of Event(s)
6
x
loader image
view all dates and locations.
x
loader image
# of Event(s)
Virtual Live
6
# of Event(s)
Virtual Live
6
x
loader image
view all dates and locations.
x
loader image
Next Event Date
12/12/2024 9:00 AM ET
Next Event Date
12/12/2024 9:00 AM ET
Duration
2 Days
Duration
2 Days
Price: $2295 VIEW DETAILS

Assertiveness Training
In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assert...
# of Event(s)
10
# of Event(s)
10
x
loader image
view all dates and locations.
x
loader image
# of Event(s)
Virtual Live
6
# of Event(s)
Virtual Live
6
x
loader image
view all dates and locations.
x
loader image
Next Event Date
12/02/2024 10:00 AM ET
Next Event Date
12/02/2024 10:00 AM ET
Duration
3 Days
Duration
3 Days
Price: $2595 VIEW DETAILS

Communication Strategies
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them....
# of Event(s)
8
# of Event(s)
8
x
loader image
view all dates and locations.
x
loader image
# of Event(s)
Virtual Live
8
# of Event(s)
Virtual Live
8
x
loader image
view all dates and locations.
x
loader image
Next Event Date
11/22/2024 9:00 AM EST
Next Event Date
11/22/2024 9:00 AM EST
Duration
n/a
Duration
n/a
Price: $495 VIEW DETAILS

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)
This class includes a free Microsoft exam voucher. This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs....
# of Event(s)
3
# of Event(s)
3
x
loader image
view all dates and locations.
x
loader image
# of Event(s)
Virtual Live
3
# of Event(s)
Virtual Live
3
x
loader image
view all dates and locations.
x
loader image
Next Event Date
12/12/2024 9:00 AM EST
Next Event Date
12/12/2024 9:00 AM EST
Duration
1 Days
Duration
1 Days
Price: $695 VIEW DETAILS

Dealing with Customer Service Incidents and Complaints
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS

Customer Service Manager Training
Customer Service Manager Training
Duration
230 minutes
Duration
230 minutes
Price: $249 VIEW DETAILS

Providing Telephone Customer Service
Duration
31 minutes
Duration
31 minutes
Price: $74 VIEW DETAILS

Controlling Conflict, Stress, and Time in a Customer Service Environment
Duration
32 minutes
Duration
32 minutes
Price: $74 VIEW DETAILS

Frontline Customer Service Representative Training
Frontline Customer Service Representative Training
Duration
220 minutes
Duration
220 minutes
Price: $249 VIEW DETAILS

Rapport Building in Customer Service
Duration
28 minutes
Duration
28 minutes
Price: $74 VIEW DETAILS

Providing On-site Customer Service
Duration
29 minutes
Duration
29 minutes
Price: $74 VIEW DETAILS

Providing Effective Internal Customer Service
Duration
30 minutes
Duration
30 minutes
Price: $74 VIEW DETAILS

Polishing Your Skills for Excellent Customer Service
Duration
24 minutes
Duration
24 minutes
Price: $74 VIEW DETAILS

Designing a Customer Service Strategy
Duration
28 minutes
Duration
28 minutes
Price: $74 VIEW DETAILS

Facing Confrontation in Customer Service
Duration
27 minutes
Duration
27 minutes
Price: $74 VIEW DETAILS

Essential Phone Techniques for Customer Service
Essential Phone Techniques for Customer Service
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

Common Customer Service Legal Issues
Common Customer Service Legal Issues
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

The AODA: Customer Service and Accessibility (Update Available)
Duration
90 minutes
Duration
90 minutes
Price: $74 VIEW DETAILS

Customer Service Automation in Microsoft Dynamics CRM 2013
Duration
176 minutes
Duration
176 minutes
Price: $74 VIEW DETAILS

AODA: Customer Service and Accessibility Standard - Ontario (Replacement Avail.)
Duration
60 minutes
Duration
60 minutes
Price: $74 VIEW DETAILS

Lending, Payments, and the Importance of Quality Customer Service
Lending, Payments, and the Importance of Quality Customer Service
Duration
1 Days
Duration
1 Days
Price: $149 VIEW DETAILS

Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Customer Service Fraud Detection and Prevention
Customer Service Fraud Detection and Prevention
Duration
n/a
Duration
n/a
Price: $99 VIEW DETAILS

Top Motivators for Customer Service Professionals
Top Motivators for Customer Service Professionals
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

Customer Service Series

3 Sessions – 4-6 Hours of Interactive Training Quickly improve customer service skills inside your o...
Duration
n/a
Duration
n/a
Price: $425 VIEW DETAILS

Delivering Exceptional Multichannel Customer Service
Delivering Exceptional Multichannel Customer Service
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

Common Reasons Good People Provide Bad Service
Common Reasons Good People Provide Bad Service
Duration
1 Days
Duration
1 Days
Price: $99 VIEW DETAILS

The Cornerstones Of Sales And Customer Service
Turn good customer service into increased sales and increased customer satisfaction. <br><br>This course shows you how to leverage your good customer service to achieve the best possible outcome: cust...
Duration
n/a
Duration
n/a
Price: $145 VIEW DETAILS

Helping Customers Through Quality Service

Quality service is the basis of great customer service. <br><br>In this course, you'll learn five rules; how to make your customers feel welcome, ask and listen, give your undivided attention, go the ...
Duration
n/a
Duration
n/a
Price: $129 VIEW DETAILS

Customer Service Fundamentals
Customer Service Fundamentals Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Customer Service Video Collection
Customer Service Video Collection
# of Courses
59
Price: $119 VIEW DETAILS

Essentials of Customer Service
Essentials of Customer Service Bundle
# of Courses
14
Price: $289 VIEW DETAILS

Customer Service and the Act of Listening
Customer Service and the Act of Listening
# of Courses
12
Price: $90 VIEW DETAILS

Customer Service Management Video Collection
Customer Service Management Video Collection
# of Courses
19
Price: $69 VIEW DETAILS

Customer Service Essential Skills Part 1
Customer Service Essential Skills Part 1 Bundle
# of Courses
5
Price: $199 VIEW DETAILS

Customer Service Essential Skills Part 2
Customer Service Essential Skills Part 2 Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Customer Service Representative, Skills
Customer Service Representative, Skills Bundle
# of Courses
3
Price: $139 VIEW DETAILS

Customer Service Skills
Customer Service Skills Bundle
# of Courses
10
Price: $199 VIEW DETAILS

Analyzing Your Customer Service
Analyzing Your Customer Service
# of Courses
18
Price: $79 VIEW DETAILS

Customer Service Representative, Process
Customer Service Representative, Process
# of Courses
5
Price: $199 VIEW DETAILS

Customer Service Fundamentals Part 2
Customer Service Fundamentals Part 2
# of Courses
4
Price: $169 VIEW DETAILS

Customer Service Representative, Professionalism
Customer Service Representative, Professionalism
# of Courses
4
Price: $199 VIEW DETAILS

Effective Customer Service Skills
Effective Customer Service Skills
# of Courses
5
Price: $199 VIEW DETAILS

Effective Customer Service Strategies

Effective Customer Service Strategies
# of Courses
6
Price: $219 VIEW DETAILS

Customer Service Fundamentals Part 1
Customer Service Fundamentals Part 1
# of Courses
5
Price: $199 VIEW DETAILS

Customer Focus and Advocacy Part 1
Customer Focus and Advocacy Part 1
# of Courses
5
Price: $199 VIEW DETAILS

Frontline Call Center Skills
Frontline Call Center Skills
# of Courses
5
Price: $199 VIEW DETAILS

Essential Skills for Business Professionals
In this comprehensive eLearning collection, you'll discover everything you need to learn to stay competitive, smart and strategic in the corporate world while polishing your personal and professional ...
# of Courses
243
Price: $199 VIEW DETAILS

Inbound Call Center Management
Inbound Call Center Management
# of Courses
7
Price: $239 VIEW DETAILS

Customer Focus and Advocacy Part 2
Customer Focus and Advocacy Part 2
# of Courses
4
Price: $169 VIEW DETAILS

Managing Customer-Driven Process Improvement
Managing Customer-Driven Process Improvement
# of Courses
7
Price: $239 VIEW DETAILS

Customer Focus
Customer Focus Bundle
# of Courses
6
Price: $229 VIEW DETAILS

Skills for Working with Difficult People
Skills for Working with Difficult People Bundle
# of Courses
4
Price: $169 VIEW DETAILS

Fundamentals of Working with Difficult People
Fundamentals of Working with Difficult People Bundle
# of Courses
7
Price: $259 VIEW DETAILS

Get Up to 20% off Live & Online Training Courses

Discounts Across Hundreds of Training Providers
Start saving on all your purchases for team, department & enterprise-wide training Discounts applicable to online and live instructor-led training Customized corporate landing page at TrainUp.com for quick, easy registration
REQUEST INFO

We’ll Conduct The Course Just For Your Team

Get $250 Off Your First Custom Training
Save money and boost productivity by delivering the training in-house You pick the topic, we will customize your training to fit your needs and budget 1000+ tenured instructor network. Hundreds of topics in business skills, HR, IT & more We’ll send the best experts to help you achieve your learning goals
REQUEST INFO

Get Up to 20% off eLearning

& MicroLearning Deals for Groups
Empower your workers to learn at their own pace while maintaining content / message consistency
SCORM /AICC compliant. Upload content to your LMS
We’ll help customize your curriculum. Send us a request today to preview our entire online training catalog
REQUEST INFO

Customized eLearning Solutions

Get $500 off Your First Course
Contact us to learn more about our client-centric, custom eLearning services, including:
ILT /Virtual Live to eLearning MicroLearning Video Development Mobile Learning Gamified Learning Flash to HTML5 Conversion
REQUEST INFO

TrainUp.com is your one - stop source for finding virtual customer service training and courses in Grand Rapids, Michigan. TrainUp.com currently lists virtual customer service courses and training in and nearby the Grand Rapids region from 1 of the industry's leading training providers, such as SkillPath. Can't find the course you need? Consider an online customer service course or contact us for assistance.

Image

Request Customer Service On-Site Training. We bring the best instructors to you.

REQUEST ON-SITE TRAINING

Request Information

Can't find what you're looking for? Our team responds within 30 minutes. Ask about getting $250 off your first on-site training.

Related Customer Service Training

Join The 50,000+ Companies That Have Purchased Training from TrainUp.com

  • 50K+ Companies Trained

    Including 90% Of Fortune 500 Companies Have Purchased Training With TrainUp.com

  • 300K+ Courses & Videos

    Live Instructor-Led (Classroom & Virtual), Self-Paced E-learning & Custom OnSite Training Solutions From Leading Training Providers

  • 800+ Expert Instructors

    Industry-Leading Subject Matter Experts (SMEs).Tenured &
    Award-Winning Instructor Network