Course ID: 314859
Customer Service Institute
Master the essential principles of customer service within a blended learning community and start developing your new skills now. Develop new skills in prioritization, active listening, critical thinking and more....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $995
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Course ID: 366378
Emotional Intelligence Building Empathy Skills
"Building Empathy Skills" is an empowering and introspective workshop designed to equip participants with the essential skills and techniques necessary to become a positive influence with those they lead and engage with daily....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $99
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Course ID: 366876
Customer Service Making the Connection
We have all heard stories of mediocre at best (and awful at worst) customer service. However, there are also many examples of organizations who use simple, thoughtful strategies to provide their customers exemplary service. This course will help you make the connection needed for exceptional service....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $99
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Course ID: 243797
Assertiveness Training
In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assert...
# of Virtual Event(s)
6
# of Virtual Event(s)
6 EVENTS
Duration
3 Days
Duration
3 Days
Price: $2595
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Course ID: 243748
Customer Service Excellence: How to Win and Keep Customers
<p>Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer service gives you the skills you need to communicate professi...
# of Virtual Event(s)
6
# of Virtual Event(s)
6 EVENTS
Duration
2 Days
Duration
2 Days
Price: $2295
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Course ID: 190945
How to Become a Better Communicator
Learn how to become a better communicator and how to communicate effectively and confidently with these practical and proven techniques and skills that are essential not only for managers, supervisors and team leaders, but for anyone at any level looking for better relationships, greater success and more respect!...
# of Virtual Event(s)
12
# of Virtual Event(s)
12 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149
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Course ID: 314514
How to Work Better With Difficult People
This LIVE, virtual course will show you how to deal effectively with toxic co-workers.
# of Virtual Event(s)
6
# of Virtual Event(s)
6 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149
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Course ID: 253539
Customer Service Essentials Training
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer...
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
1 Days
Duration
1 Days
Price: $750
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Course ID: 314511
Dealing With Today's Difficult Customers
This LIVE, virtual training provides the tools that customer service professionals need to confidently handle today’s challenging customers....
# of Virtual Event(s)
12
# of Virtual Event(s)
12 EVENTS
Duration
1 Days
Duration
1 Days
Price: $149
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Course ID: 367000
Understanding and Improving Assertiveness
Enhance your communication skills and self-confidence with our course, "Understanding and Improving Assertiveness." Learn practical techniques to express yourself effectively and navigate interpersonal interactions with confidence....
# of Virtual Event(s)
1
# of Virtual Event(s)
1 EVENTS
Duration
n/a
Duration
n/a
Price: $169
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Course ID: 318856
MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)
This class includes a free Microsoft exam voucher.
This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs....
# of Virtual Event(s)
3
# of Virtual Event(s)
3 EVENTS
Duration
1 Days
Duration
1 Days
Price: $695
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Course ID: 367002
Building Effective Workplace Relationships
Building Effective Workplace Relationships is a comprehensive course designed to enhance interpersonal skills and foster positive colleague connections. Participants will learn practical communication, collaboration, and conflict-resolution strategies to create a harmonious work environment....
# of Virtual Event(s)
2
# of Virtual Event(s)
2 EVENTS
Duration
n/a
Duration
n/a
Price: $149
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Course ID: 318770
Communication Strategies
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. This workshop will help participants understand the different methods of communication and how to make the most of each of them....
# of Virtual Event(s)
8
# of Virtual Event(s)
8 EVENTS
Duration
n/a
Duration
n/a
Price: $495
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TrainUp.com is your one-stop source for the best virtual customer service training and live courses nationwide. Start your search now and browse among 5 live instructor-led customer service training classes near you, from the industry's best customer service training companies such as SkillSoft, BizLibrary, and LearnKey.com TrainUp.com also lists more than 89 self-paced online customer service training courses, micro-learning videos, and eLearning bundles. If you have a team to train, we can conduct a course just for you. Check out our onsite on-site customer service training page to request a custom virtual or in-person training quote today.
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