48
eLearning10
Video Collections10
Videos30
eLearning Bundles30
Bundles3
eLearning Libraries3
Libraries
Customer service applies to customers before, during, and after a buyer makes a purchase. This microlearning video collection discusses ways to provide exceptional customer service at every level.
| Course Title | Duration | Price | Type | ||
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Designing a Customer Service Strategy
This Designing a Customer Service Strategy online course is offered multiple times in a variety of locations and training topics. |
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28 minutes |
74.95
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Facing Confrontation in Customer Service
This Facing Confrontation in Customer Service online course is offered multiple times in a variety of locations and training topics. |
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27 minutes |
74.95
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Polishing Your Skills for Excellent Customer Service
This Polishing Your Skills for Excellent Customer Service online course is offered multiple times in a variety of locations and training topics. |
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24 minutes |
74.95
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Providing Effective Internal Customer Service
This Providing Effective Internal Customer Service online course is offered multiple times in a variety of locations and training topics. |
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30 minutes |
74.95
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Controlling Conflict, Stress, and Time in a Customer Service Environment
This Controlling Conflict, Stress, and Time in a Customer Service Environment online course is offered multiple times in a variety of locations and training topics. |
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32 minutes |
74.95
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Dealing with Customer Service Incidents and Complaints
This Dealing with Customer Service Incidents and Complaints online course is offered multiple times in a variety of locations and training topics. |
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30 minutes |
74.95
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Customer Service Manager Training
This Customer Service Manager Training online course is offered multiple times in a variety of locations and training topics. |
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230 minutes |
249.00
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Providing Telephone Customer Service
This Providing Telephone Customer Service online course is offered multiple times in a variety of locations and training topics. |
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31 minutes |
74.95
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Frontline Customer Service Representative Training
This Frontline Customer Service Representative Training online course is offered multiple times in a variety of locations and training topics. |
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220 minutes |
249.00
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Rapport Building in Customer Service
This Rapport Building in Customer Service online course is offered multiple times in a variety of locations and training topics. |
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28 minutes |
74.95
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Providing On-site Customer Service
This Providing On-site Customer Service online course is offered multiple times in a variety of locations and training topics. |
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29 minutes |
74.95
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AODA: Customer Service and Accessibility Standard - Ontario (Replacement Avail.)
This AODA: Customer Service and Accessibility Standard - Ontario (Replacement Avail.) online course is offered multiple times in a variety of locations and training topics. |
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60 minutes |
74.95
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The AODA: Customer Service and Accessibility (Update Available)
This The AODA: Customer Service and Accessibility (Update Available) online course is offered multiple times in a variety of locations and training topics. |
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90 minutes |
74.95
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Customer Service Automation in Microsoft Dynamics CRM 2013
This Customer Service Automation in Microsoft Dynamics CRM 2013 online course is offered multiple times in a variety of locations and training topics. |
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176 minutes |
74.95
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Customer Service Series
3 Sessions – 4-6 Hours of Interactive Training Quickly improve customer service skills inside your o |
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- |
425.00
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The Cornerstones Of Sales And Customer Service
Turn good customer service into increased sales and increased customer satisfaction. |
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- |
145.00
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Helping Customers Through Quality Service
Quality service is the basis of great customer service. |
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- |
129.00
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Customer-centric Culture Application Guide
This Customer-centric Culture Application Guide online course is offered multiple times in a variety of locations and training topics. |
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- |
74.95
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Understanding the Digital Customer
This Understanding the Digital Customer online course is offered multiple times in a variety of locations and training topics. |
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22 minutes |
74.95
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Interacting with Customers
This Interacting with Customers online course is offered multiple times in a variety of locations and training topics. |
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30 minutes |
74.95
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| Course Title | # of Courses | Price | Type | ||
|---|---|---|---|---|---|
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Customer Service Fundamentals
Customer Service Fundamentals Bundle |
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6 |
229.00
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Customer Service Video Collection
This Customer Service Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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59 |
119.00
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Essentials of Customer Service
Essentials of Customer Service Bundle |
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14 |
289.00
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Customer Service and the Act of Listening
This Customer Service and the Act of Listening e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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12 |
90.00
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Customer Service Management Video Collection
This Customer Service Management Video Collection e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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19 |
69.00
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Customer Service Essential Skills Part 1
Customer Service Essential Skills Part 1 Bundle |
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5 |
199.00
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Customer Service Essential Skills Part 2
Customer Service Essential Skills Part 2 Bundle |
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6 |
229.00
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Customer Service Representative, Skills
Customer Service Representative, Skills Bundle |
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3 |
139.00
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Customer Service Skills
Customer Service Skills Bundle |
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10 |
199.00
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Customer Service Fundamentals Part 1
This Customer Service Fundamentals Part 1 e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Customer Service in Today's World
Customer Service in Today’s World offers several opportunities for you to learn about the many sides of the customer experience. |
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0 |
69.00
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Effective Customer Service Strategies
This Effective Customer Service Strategies e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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6 |
219.00
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Customer Service Representative, Professionalism
This Customer Service Representative, Professionalism e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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4 |
199.00
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Effective Customer Service Skills
This Effective Customer Service Skills e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Analyzing Your Customer Service
This Analyzing Your Customer Service e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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18 |
79.00
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Customer Service Representative, Process
This Customer Service Representative, Process e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Customer Service Fundamentals Part 2
This Customer Service Fundamentals Part 2 e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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4 |
169.00
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Frontline Call Center Skills
This Frontline Call Center Skills e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Customer Focus and Advocacy Part 1
This Customer Focus and Advocacy Part 1 e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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5 |
199.00
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Customer Focus and Advocacy Part 2
This Customer Focus and Advocacy Part 2 e-learning bundle consists of multiple online courses from one or more elearning vendors. |
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4 |
169.00
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Master the essential principles of customer service within a blended learning community and start developing your new skills now. Develop new skills in prioritization, active listening, critical thinking and more....
Events
Events: 1Duration
-
Price
995.00
"Building Empathy Skills" is an empowering and introspective workshop designed to equip participants with the essential skills and techniques necessary to become a positive influence with those they lead and engage with daily....
Events
Events: 1Duration
-
Price
99.00
We have all heard stories of mediocre at best (and awful at worst) customer service. However, there are also many examples of organizations who use simple, thoughtful strategies to provide their customers exemplary service. This course will help you make the connection needed for exceptional service....
Events
Events: 1Duration
-
Price
99.00
In this training seminar, you will learn powerful assertiveness training exercises for improving your assertiveness skills to help you deal with conflict at all levels in the organization, discover techniques on how to be an assertive communicator, acquire ways to handle receiving and giving feedback and address business etiquette when professionalism and assertiveness are required. You’ll assess your areas of strength and growth in this critical skill, understand how social styles affect assert...
Events
Events: 10Duration
3 Days
Price
2595.00
Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This training seminar on providing good customer service gives you the skills you need to communicate professi...
Events
Events: 6Duration
2 Days
Price
2295.00
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