Course Description
5 Sessions - 8-10 Hours of Interactive Training The Diversity Series from LearnKey provides five complete courses of instruction that help organizations capitalize on their unique diversity.
Courses include Diversity Dynamics, Men and Women Working Together, Leadership Skills for Women, Effective Performance Appraisals, and Delivering Effective Training Sessions.
Learning Objectives- Five courses that will have your team working together with amazing results
- You will understand how to maximize employee input and productivity
- Improve your communication style and team building techniques
Course SyllabusSession 1 - Diversity SynamicsSection A: Dynamics of Diversity
· Introduction
· What Diversity Is
· Diversity Management
Section B: Transformation Process
· Diversity Visioning
· The Vision Statement
· The Cultural Audit
· Task Force
· Final Tasks
Session 2 - Men & Women Working TogetherSection A: Men and Women at Work
· Introduction
· The New Workplace
· Key Fact
Section B: Culture
· Two Cultures
· Sexual Harassment
· Key Fact
Section C: Communication
· Personalities
· Cultural Biases
· Progressive Organizations
· Key Fact
Section D: Collaboration
· Helping Each Other
· Conclusion
Session 3 - Leadership Skills for WomenSection A: Characteristics of Effective Leaders
· Introduction
· Breaking Stereotypes
· Changing Workplace
· Leadership Skills
Section B: Leading Your Team
· Stereotypes
· Do’s and Don’ts
· Team Building Basics
Section C: Getting Organized
· Overview
· Time Management
Section D: Solving Problems
· Resolving Conflict
· Managing Difficult People
· Gaining Personal Power
· Conclusion
Session 4 - Effective Performance AppraisalsSection A: Effective Performance Appraisals
· Introduction
· Managing Performance
· Making a Difference
Section B: Preparation
· Plan
· Goals & Standards
· Expectations
Section C: Conducting the Appraisal
· Appraisal Discussion
· Talking vs. Listening
· Asking Questions
· Giving Criticism
· Future Development
Section D: Following Up
· Management
· Written Records
· New Expectations
· Empowerment
Session 5 - Delivering Effective Training SystemsSection A: Delivering Effective Training
· Introduction
· Training
· Key Fact
Section B: Today’s Learner
· Old vs. New
· Learning Cycle
· Key Fact
Section C: Getting It Together
· The Five Steps
· Evaluate Your Audience
· Focus
· Determine Methods
· Develop Content
· Design Your Graphics
Section D: Training Techniques That Work
· The Room
· The Warm Up
· The Orientation
· The Introduction
Section E: Training Methods
· The Icebreaker
· The Discussion
· Case Studies and Role Plays
· Games
· Effective Training
· Conclusion