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Working With the Five Generations: Generation Z (Part 6 of 6)
Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In this last of a six-lesson series, you’ll learn that the youngest generation, born in the late 90s and early 2000s, doesn’t have a widely-accepted name yet. We’re choosing to call them ‘Gen-Z’. How did growing up in a world of ever-present technology and instant access to information change the way we work with and sell to this rapidly growing group of young people? We’ll find out in this lesson!
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Working With the Five Generations: The Baby Boomers (Part 3 of 6)
Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In the third of a six video lesson series, you’ll learn that Baby Boomers are people born from 1946 to the early 60’s. In this video lesson, we’ll find out why they have such a distinctive generational name, how their experience has shaped them as a group, and what working with them in the modern workplace might be like.
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Working With the Five Generations: The Gen Xers (Part 4 of 6)
Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In this fourth of a six-lesson series, you’ll learn that Gen-Xers are people born from the early 60’s until the early 80’s. They’re the children of Traditionalists and Baby Boomers, and are sometimes called the “sandwich generation” between Boomers and the Millennials. In this video lesson we will look at some of the events that shaped this generation, and what we can expect from them as workers and as customers.
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Working With the Five Generations: The Millennials (Part 5 of 6)
Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In the fifth of a six-lesson series, you’ll learn that Millennials are the people born between the middle 80s, and the late 90s or early 2000s. They’ve grown up in an era of rapid technological growth, and in this lesson we’ll explore how this and other experiences influence their needs in the workplace and their expectations in a service interaction.
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Working With the Five Generations: The Traditionalists (Part 2 of 6)
Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks and expectations that create differences and commonalities between the five major generations of workers in the United States. In the second of a six video lesson series, you’ll learn that Traditionalists are U.S. Americans born before 1946 -- the end of World War II. In this video lesson, we’ll explore what makes Traditionalists unique and we’ll discuss what they might expect in a workplace setting and in a service interaction.
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Working With the Five Generations: Working With Different Generations (Part 1 of 6)
Research shows that people share similarities within their age group concerning attitudes, behaviors, motivations, values, and decision-making processes. "Working With the Five Generations" explores the events, outlooks, and expectations that create differences and commonalities between the five major generations of workers in the United States. In this first of six-lesson series, we’ll learn what a generation is, what the five major generations in the United States are, and how to use this information wisely. Remember: the more you understand people, the better you can work with them.
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People Matter! Ethics and Human Value
Ethics is about respect, whether it’s a policy, person, property, or organization. Most workplace ethical dilemmas involve interpersonal issues or conflicts that require us to consider how we respect, value, and care about people and our environment. This course focuses on people and respect. In this section participants will see the value behind the people in their lives both at work and at home. Valuing people leads to respect and understanding which will have a positive impact on the workplace culture.
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Diversity Seeking Commonality -- Stereotyping Part 3 of 4
Welcome to the Diversity Seeking Commonality series of video lessons meant to
demonstrate the proper way to handle diversity training in the workplace for
employees. This video lesson, Stereotyping, is the third of four. This lesson
warns the viewer about the dangers of stereotyping, specifically in the
workplace. Generalizations are good for identifying trends but ineffective and
reductive when defining individuals. Once again, the viewer is encouraged to
think about what they have in common with fellow worker the shared interest in
their organization’s success.
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Diversity Seeking Commonality -- The Case for Inclusion Part 4 of 4
Welcome to the Diversity Seeking Commonality series of video lessons meant to
demonstrate the proper way to handle diversity training in the workplace for
employees. This video lesson, The Case for Inclusion, is the final video in a
series of four. From this lesson, the viewer will understand the value of
working as a diverse team and that human beings have a fundamental need for
inclusion and belonging. Because of this, companies with high levels of
inclusion have reduced turnover rates and increased team engagement. The viewer
must speak out against even the smallest acts of discrimination and have zero
tolerance for prejudice and stereotyping.
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Diversity Seeking Commonality -- The Diverse Workplace Part 1 of 4
Welcome to the Diversity Seeking Commonality series of video lessons meant to
demonstrate the proper way to handle diversity training in the workplace for
employees. This video lesson, The Diverse Workplace, is the first of four. In
this lesson, the viewer will learn about diversity in global, national, and
workplace contexts. For example, this lesson discusses the diversification of
the United States and how it is projected to become a plurality nation. Based on
all this information, the video lesson will establish the relevancy of diversity
training to the viewer. It concludes with an exhortation to focus on what you
have in common in the workplac your shared mission at the company.
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Diversity Seeking Commonality -- The Diversity Scale Part 2 of 4
Welcome to the Diversity Seeking Commonality series of video lessons meant to
demonstrate the proper way to handle diversity training in the workplace for
employees. This video lesson, The Diversity Scale, is the second in a series
of four. In this lesson, the viewer will learn about the levels of the diversity
scale—from discrimination at level one to enthusiasm at level five. One of the
major takeaways is that everyone deserves to be treated with respect and judged
based on their own merits.
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LGBT+ Equality in the Workplace
Welcome to the video lesson on LGBT+ equality in the workplace. This lesson is intended to reinforce training on harassment and discrimination by viewing it through the lens of sexual orientation and gender identity. In this lesson, viewers will come to understand the legal, business, and personal cases for not discriminating against LGBT+ individuals. In addition, learners should come to recognize that the workplace needs to be a place of equality and respect. Ultimately, viewers should understand their personal responsibility to not create differences but rather focus on their common goal—get work done.
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5 Strategies for Creating an Inclusive Work Environment
This lesson provides five strategies for creating a more inclusive work environment. While there is not a specific roadmap to achieve an inclusive workplace, any step you take to further help employees feel valued and respected can greatly benefit your organization. If you already have an inclusion program in place, or are just getting started, these strategies can help your organization be a place where employees from all backgrounds feel welcomed.
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Overcoming Unconscious Bias
Welcome to “Overcoming Unconscious Bias,” a video lesson intended to help you mitigate the negative effects of unconscious stereotyping and create a more inclusive work culture. Because unconscious biases can affect your thoughts and actions in substantial, and often harmful, ways, it’s important to learn what they are and how to minimize their impact. From this lesson, viewers will learn about common examples of unconscious bias and how to correct for it before it has a negative impact on their interactions with others. That way, everyone will be able to contribute to a positive, more inclusive workplace environment.
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Overcoming Unconscious Bias
Welcome to “Overcoming Unconscious Bias,” a video lesson intended to help you mitigate the negative effects of unconscious stereotyping and create a more inclusive work culture. Because unconscious biases can affect your thoughts and actions in substantial, and often harmful, ways, it’s important to learn what they are and how to minimize their impact. From this lesson, viewers will learn about common examples of unconscious bias and how to correct for it before it has a negative impact on their interactions with others. That way, everyone will be able to contribute to a positive, more inclusive workplace environment.
