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The Power of Team Problem Solving
Leaders don’t always have to have all the answers. Lauri Curtis shares why some of the best solutions to problems come from letting employees address the issues.
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How to Be a Better Decision-Maker
To be a better decision maker pay attention to data, not assumptions.
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Avoid Making Decisions on Audio Conferences
On the phone, emotions get taken out of human voices, so it’s best to make decisions after you hang up.
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Better Decision Making Through Debate Making
When an important decision must be made, announce the meeting well in advance. Encourage participants to arrive with strong, well-researched positions. Also require participants to switch and argue their opponent’s position.
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Streamline Decision Making
Decision making, or the lack thereof, is a chief source of stress and complexity in the workplace.
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The Most Powerful Forces that Shape Business Decision-Making
Often we have an intuition, follow that intuition, and discover it is wrong. We need to test our intuitions.
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Discussions to Make Sense of Opportunity
Pitfalls when assessing new opportunities include premature convergence, lack of dissent, and premature bias to action.
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Moving To Dynamic Problem Solving
The quicker pace of technological changes means that training and problem solving have to advance more quickly as well. Chris King discusses how the US Army stays on top of moving targets.
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The Four Decision Styles
A decision style may be directive, democratic, participative, or consensus. A style may need to change with increased competition, a new CEO, or a merger, but organizations need a predominant style to provide clarity.
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Need Role Clarity in Decision Making? Use the RAPID Tool
D is the Decision maker. R is the person who Recommends the decision. I is for people who provide Inputs. A is for people who must Agree. P is the person who Performs or executes. Make sure you have only one D, R, and P.
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The Anatomy of Making an Effective Decision: What, Who, How, and When
What decision is it? How is it framed? It there more than one decision? Who plays what role in the decision? How is the decision made? Who does what to whom when? When should the decision be made?
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The Four Components of Decision Effectiveness
The components are quality (making good decisions), speed (deciding faster than the competition), yield (executing as intended), and effort (not too little or too much).
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Decision Making for Tentative Decision Makers
To make better, more rationale decisions, provide a clear guide that enables people to push aside the thoughts and feelings that often get in the way.
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Improve Decision Making Through Debate
A little debate can go a long way toward improving your decision-making processes.
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Put Bias in Neutral
Using a clutch metaphor, Howard Ross describes how to shift personal biases into the neutral position.
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Acknowledge Unconscious Bias to Make Better Decisions
Developing an awareness of previously unconscious biases improves your ability to make good decisions.
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How to Say No Without Saying No: Refusing Requests with Tact and Grace
Laura Stack discusses ten ways to say no without saying no.
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How to Make Better Decisions
Firefighters ordered to drop their gear to escape a fire didn’t, and died. To avoid fixations, medical students were told to say, out loud, in the presence of others they trusted, all the symptoms, all possible diagnoses, and a plan to eliminate the diagnoses one by one.
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Brainstorming Begins with Questions
Does your approach to brainstorming start with asking everyone to yell out ideas? If so, Levy has an easier, less-intimidating, and better way to begin.
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Four Steps to Solving a Problem
Even if your problem is well stated, it may not be solvable. Follow these four steps to frame your problems in a way that makes solutions possible.
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A Better Way to Find Solutions
To become an expert problem solver, you need to see opportunities that no one else sees. And to do that, you need to understand a problem-solving strategy called "generate mass."
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Benefits of Friendly Competition
To solve a particularly difficult problem, challenge individuals to tap into their inner Frankenstein.