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Dancing Between Global and Local
Manufacturing companies that moved overseas didn’t globalize; they simply added manufacturing locations.
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Global Markets and Competition
Managers of tomorrow will be competing with everyone, from everywhere, for everything.
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Globalization and the Changing Business Landscape
Companies need to rethink how they do business in a global economy.
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The Importance of a Global Perspective
Performance improved when white workers in a Texas plant created their own goals and performance measures. However, there were misunderstandings when workers with different ethnic backgrounds in another plant tried to do the same. Communication is key.
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Culture Affects Choices
When students in ex-Communist countries such as Russia were offered seven types of soda, they perceived them all as “soda, ”not seven choices. As a leader, ask what choices will inspire the employee or customer, not the choices you want.
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Culture and the Global Workplace
Myths about cultural differences can trip you up if you accept them at face value.
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Going Global and Crossing Cultures
Companies don't go global; people go global. Crossing cultures requires those people to be thoughtful and self-aware.
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The Basics of Building Trust
Building trust in relationships is particularly difficult across cultures, but it is critical for global businesses.
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Globalization Leads To Collaboration
Globalizing operations is a growth opportunity that many leaders will undertake. But William Fung reminds leaders that the challenges of this endeavor should never be tackled alone.
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What is the Global Manager?
The global manager must be able to build relationships across cultures while remaining able to make the tough decisions.
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Influence in Global Cross Functional Teams
Suggestions for improving performance in global teams.
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Globalization and Technology
Why technology will be key in emerging markets like India and China.
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Globalization and Emerging Trends
Why emerging markets like India and China are important.
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How to Succeed As a Global Company
The key is a network of country managers, selected by the CEO, who act as a team. Managers manage their country and build value across countries and to the center. The center builds value to the countries. Incentives encourage two-way communication.
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Before Expanding to a Foreign Country
When expanding into a foreign country decisions include whether to 1) send your own people or teach your values to people already there, 2) standardize or modify your products, and 3) standardize or modify your performance appraisal system.
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Authentic Flexbility
Global leadership is not about being authentic or being flexible; it is about being both.
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Cultural Differences: Speaking Up in Meetings
When managing a global team, you need to take control rather then let things happen naturally.
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Cultural Differences: Good Leadership
The definition of good leadership varies across cultures. To get results, leaders of global teams need to stay informed and be flexible.
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Culture Map: Overview
Meyer explains the basis of her culture map and how it can be used to bridge cultural differences.
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Yes or No Questions
Because the answers yes and no can mean different things across different borders, it's good practice to ask open-ended questions.
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Cultural Differences: When a Country Gives Mixed Signals
Being able to recognize when a country changes position on similar behavioral scales makes it possible to understand subtle cultural differences and get the results you desire.
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Cultural Differences: The Trusting Scale
Doing business with individuals from other countries requires an understanding of whether they trust with their head or their heart.
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The Need for a Common Language in Multinational Companies
Multinationals need a talent acquisition strategy that takes into account the lack of English skills.
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Globalization: Geography is No Longer Relevant
People in different places are not that different. Labor costs are stabilizing. From a business standpoint cultural differences are irrelevant. Globalization is more about technology; Manilla is as accessible as Phoenix. Think of the planet as one country.
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Global Perspective: Adapt Your Leadership Approach to Culture
When Sandro was sent to Poland as a general manager he gave a speech about his vision for the business. Everyone nodded. The next day everyone went on strike because he had told them what to do without asking what they wanted to do.
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Change in Global Structures Represent Opportunity
About one billion people who were below the subsistence level are coming into the economy. That will establish new markets, which will require new business models, new value chains, new distribution systems, and new products.
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Globalization and Profitability Part 1
More organizations are finding it more profitable to sell their goods and services overseas.