Course Description
Overview
Why do more than half of all new managers fail within their first two years on the job? It’s all about preparation — or lack of it.
That’s why we designed our Accelerated Leadership Certificate Program. It provides the crucial training that prepares you to effectively navigate the world of management — and avoid the mistakes that could hold you back.
Brought to you by SkillPath in partnership with Graceland University, this ALL-NEW virtual certificate program is a series of 5 LIVE, online, instructor-led sessions that provide you with the essentials you need to grow your management skills at an accelerated pace.
Engaged, active learning: Dynamic 3-hour sessions deliver lively, interactive training daily. Log into sessions from any device and you’ll still have time left in your day to put what you’ve learned into practice. Then if you'd like, you can report back to your instructor and fellow participants the next day to share your experiences and ask any questions you might have. This unique, feedback-enabled format helps to reinforce learning and strengthen your retention of vital concepts — so they stick.
Earn a Professional Certificate: By the end of the week, you’ll have the enhanced skills, knowledge and insights you need to be more successful in your leadership role. And you’ll receive a signed Certificate of Completion, along with a digital eBadge to display your new skills and competencies.
NOTE: To protect the integrity of this virtual certificate program, participants must attend this training with cameras on for the duration of the event.
Agenda
VIRTUAL PROGRAM AGENDA
Program time: 5 days (15 total hours)
Day 1: The Fundamentals of Management
Master the manager-employee dynamic, including how to manage friends and former co-workers
Earn the trust of others — how to build your credibility and maintain it
Learn how to establish authority without being overbearing
Develop your own personal leadership style
Avoid common mistakes often made by new managers
Discover motivation techniques you can use for a variety of scenarios
Use proven strategies for resolving conflict, correcting problem behaviors and more
Day 2: Becoming an Emotionally Intelligent, Inclusive Leader
Create a happier, more healthy work environment by developing an empathetic, mindful approach to management
Increase your self-awareness to sharpen your focus, facilitate more effective thinking and make better business decisions
Discover ways that successful leaders use emotional intelligence to their advantage — and how you can improve yours
Get tools for overcoming common barriers to diversity and inclusion and learn how to implement change without pushback or resentment
Develop new habits of inclusivity to move your whole team forward and to positively impact organizational change
Day 3: Business Communication: A Manager’s Guide
Discover the secret to projecting an aura of confidence and power
Use expert techniques for exerting influence on the actions and attitudes of others
Learn to communicate in a way that motivates and inspires others to action
Find out why skillful listening is your most powerful communication tool
Follow steps for handling complaints, gossip and other people’s conflicts without getting caught in the crossfire
Master practical solutions to communication challenges managers often face
Get the ground rules for communicating diplomatically in a variety of tough situations
Day 4: Time & Task Management
Reduce stress by adopting a systematic approach to urgency
Stay productive while regaining control during a crisis
Use a big-picture mentality and needs-based thinking to identify crucial activities, stay on track and accomplish more goals
Take a proactive approach to time and task management by quantifying workloads and tracking progress
Develop strategies for controlling distractions and limiting interruptions
Day 5: The Manager’s Role as Trainer & Coach
Review mentoring, tutoring and other essential teaching tools managers need
Reinforcement, retention and application — learn how to know if training is effective
Set meaningful objectives and measure individual skill development
Discover common barriers to learning — and how to get around them
Engage less than-enthusiastic employees and reluctant learners
Build emotional connections between your employees and training opportunities
Know when to delegate training — and when you should do it yourself