Course Description
Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager’s human resource expertise, from initial planning through project closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.
Agenda
Agenda
1 - Project Teams Overview
Project Human Resource Management
Project Human Resources Management Processes
Case Study Selection
2 - Develop Human Resource Plan
Plan Human Resource Management
Roles and Responsibilities
Project Organizational Chart
Staffing Management Plan
Resource Histogram
3 - Acquire Project Team
Acquire Project Team Overview
Multi-Criteria Decision Analysis
Acquire Contract Resources
Optimize Virtual Teams
Best Practices
Social Identity Theory
Virtual Teams and Social Identity Theory
Team Building Activities for Virtual Teams
Cultural Diversity
Individualism and Communitarianism
Perspectives of Time and Space
Fate and Personal Responsibility
Face and Saving Face
Body Language
Create Resource Calendars
4 - Develop Project Team
Develop Project Team Overview
Ground Rules
Form, Storm, Norm, Perform, Adjourn
Team Building
Team Building – Personality Profiles
Collaborative, Delphi, Majority and Plurality Decision Making
Recognition and Rewards
Expectancy Theory
Maslow’s Hierarchy Of Needs
Operant Conditioning
Team Performance Assessment
5 - Manage Project Team
Manage Project Team Overview
Performance Problems
Challenging Stakeholders
Stress Management
Conflict Management and Resolution
Views of Conflict
Sources of Project Management Conflict
Conflict Resolution Survey
Conflict Resolution Techniques
Audience
Who Should Attend
This course is designed for all project managers and project team leaders. This class is intended for PMP’s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.