Course Description
Effective
leadership is paramount for organizational success in today's dynamic and
competitive business landscape. The Accelerated Leadership Program for New
Supervisors and Managers is meticulously designed to empower emerging leaders
with the requisite skills, knowledge, and mindset to navigate the complexities
of their roles with confidence and competence. This comprehensive program
delves deep into various facets of leadership, ranging from communication and
decision-making to team management and conflict resolution.
One critical
aspect underscoring this course's importance in today's workforce is the
ever-increasing pace of change and complexity in organizational structures. As
new supervisors and managers enter their roles, they often face multifaceted
challenges requiring swift and effective leadership responses. This program
serves as a vital catalyst in preparing them to navigate such challenges
adeptly, fostering resilience, agility, and strategic thinking.
Furthermore,
effective leadership transcends traditional hierarchical boundaries in today's
interconnected global economy. Leaders must navigate diverse cultural
landscapes, manage remote teams, and foster collaboration across geographies.
The Accelerated Leadership Program equips participants with cross-cultural
competencies and digital leadership skills, enabling them to thrive in an
interconnected world where virtual teams and digital platforms are increasingly
prevalent.
Through interactive
workshops, case studies, and real-world simulations, participants gain
practical insights into the intricacies of leadership dynamics. They learn to
harness their strengths, leverage emotional intelligence, and cultivate a
compelling leadership presence that inspires and motivates others. Moreover,
the program fosters a culture of continuous learning and self-improvement,
equipping participants with the tools and strategies to adapt to evolving
business environments and emerging challenges.
In
essence, the Accelerated Leadership Program for New Supervisors and Managers is
not just a training course; it's a transformative journey that empowers
emerging leaders to unlock their full potential, drive organizational
excellence, and shape the future of their teams and companies.
Certifications:
HRCI
Credits: 14 SHRM Credits:14
Agenda
Program
Outline
Session 1: The Transition from Team Member to Supervisor
In this
session, we'll learn about the transition from team member to supervisor. We
will explore key behaviors and attitudes necessary for effective leadership and
gain an understanding of the responsibilities that come with managing a team.
The skills learned in this session will provide the foundation to lead a
successful team and foster an environment that encourages learning and
development.
Learning Objectives
o
Identify and analyze
the key differences between a supervisor and a team role. Learn strategies for
a successful transition from team member to supervisor.
o
Understand the
differences in responsibilities between management, your team, and yourself.
o
Understand the
importance of motivation in leading a successful team.
o
Evaluate methods for
fostering an environment that is conducive to learning and development.
Session 2: Active Listening and Priority Management
In this
session, you will learn how to set goals and manage priorities in your
organization while addressing distractions, active listening, and
communication. By the end of this session, you will be able to manage competing
priorities and become a more effective listener by recognizing
verbal/non-verbal cues in conversations.
Learning Objectives
o
Learn to set goals for
your team members and your organization.
o
Learn how to use the
principles of email management to prioritize tasks and increase productivity.
o
Uncover strategies to
manage conflicting priorities, timelines, and tasks.
o
Develop an
understanding of the components and importance of active listening.
o
Practice strategies
for becoming a more effective listener. Identify and recognize verbal and
non-verbal cues during conversations.
o
Learn to articulate
strategies for managing distractions when engaged in conversations.
o
Learn new techniques
that encourage open communication with others to enhance relationships and
foster collaboration.
Session 3: Enhanced Communication and Constructive Feedback
In this
session, you will gain the advanced knowledge and understanding required for
successful leaders who communicate effectively with their teams. By the end of
this session, you will understand the importance of successful communication in
leadership and business management.
Learning Objectives
o
Discover the
components of effective questioning and probing techniques in communication.
o
Examine the difference
between what is said and what is heard from another person's point of view,
considering context and cultural norms. Develop strategies for managing our
non-verbal messages when communicating with others as a manager or supervisor.
o
Describe the
characteristics that make feedback effective when communicating with others as
a manager or supervisor.
o
Utilize specific
techniques to give constructive feedback appropriately while maintaining
professional boundaries.
o
Learn how to receive
feedback without feeling threatened or defensive.
o
Demonstrate an
understanding of the principles of providing instructions to ensure the
successful completion of tasks.
Session 4: Conflict Management
In this
session, you will learn effective conflict-resolution techniques and
strategies. You will also gain insight into supervisor-employee relationships
and learn how trust, respect, and credibility are pivotal in leading successful
teams. By the end of this session, you will have gained the necessary skills
and knowledge to lead confidently in any conflict situation.
Learning Objectives
o
Identify key
strategies and techniques to help minimize the potential for conflict in the
workplace.
o
Analyze and evaluate
the different stages of the conflict resolution process.
o
Describe how
supervisors can effectively respond to conflicts among staff members promptly.
o
Practice communication
skills when approaching work-related conflicts with coworkers or colleagues.
o
Learn how practical
leadership skills can be used to manage, prevent, and resolve conflicts within
organizations or teams.
o
Recognize and be able
to apply the steps of a difficult conversation to handle challenging situations
in the workplace.
o
Discover how
supervisors can use their leadership skills to guide the conversation toward
positive outcomes. Understanding trust, respect, and credibility are critical
components of supervisor-employee relationships.
o
Identify strategies
for building solid supervisor-employee relationships that create a positive
work environment.
Audience
This
course is designed for individuals seeking to deepen their understanding of the
topic to include but not limited to:
New
Supervisors: Newly
appointed supervisors transitioning from individual contributor roles to
leading teams benefit immensely from this program. They learn crucial
leadership skills such as effective communication, delegation, and performance
management, enabling them to confidently guide their teams toward achieving
organizational objectives.
Emerging
Managers: Employees
poised to take on managerial responsibilities find this program instrumental in
honing their leadership capabilities. They gain insights into strategic
planning, decision-making, and conflict resolution, essential skills for
driving team performance and fostering collaboration and innovation within
their departments.
Team
Leaders: Experienced
employees tasked with leading specific teams or projects find value in refining
their leadership competencies through this program. They delve into advanced
topics such as coaching and mentoring, change management, and fostering a
culture of accountability, equipping them to inspire and empower their teams to
achieve exceptional results.
Aspiring
Leaders: Ambitious
individuals aspiring to ascend the corporate ladder recognize the importance of
investing in their leadership development. This program serves as a stepping
stone for them, providing the foundational knowledge and skills needed to
position themselves as capable and effective leaders within their
organizations.
The
Accelerated Leadership Program for New Supervisors and Managers caters to a
diverse audience ranging from newly appointed supervisors to seasoned
professionals aspiring for leadership roles. By providing comprehensive
training and practical insights, this program empowers participants to navigate
the complexities of leadership with confidence, drive organizational success,
and chart a path toward personal and professional growth.