Information Technology Infrastructure Library Training

Information Technology Infrastructure Library Training

One of the most widely adopted approaches to IT service management, information technology infrastructure library, or ITIL, provides a framework for IT planning, identifying, delivery and support. People interested in becoming  successful IT professionals should learn as much as possible about ITIL in order to implement the quality standards throughout their careers.

ITIL consists of five core publications: service strategy, service design, service transition, service operation and continual service improvement. These principles are designed to help improve IT service, customer satisfaction, productivity, skills and delivery of third-party services, as well as reduce overall IT costs.

One of the most important aspects of studying ITIL is the ability to examine over 20 years of IT experience at once. After a professional learns and can implement ITIL in the workplace, he or she will be able to adapt it to the specific needs of the business, and ultimately develop the best standard of quality possible for their company.

A number of organizations across the globe have adopted ITIL, including the National Aeronautics and Space Administration, the U.K. National Health Service, HSBC Bank, IBM, HP and the Disney Corporation. There are various levels of qualification in ITIL that may be needed for different IT positions.

Mastering ITIL can help IT professionals improve their department or find a career in the field. TrainUp.com offers classes to help prepare students for an ITIL exam or refresh them on the core policies of ITIL. The exam mentoring course focuses on the importance of IT service management and infrastructure, as well as different management processes and the concepts of ITIL.