TrainUp.com Institutes

Essential Skills for First-Time Managers & Supervisors

Jumping from individual contributor to manager is a difficult challenge requiring many skills. This institute's content, faculty of expert business leaders, one-on-one coaching and group activities will guide you through the skills needed to be an elite people manager.

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  • 1:1 Coaching From Industry Experts
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Leadership Institute For First Time Managers
Single Learner

Starting at $1,495

$995
Team

6+ Starting At

$4995

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Designed for professionals. Your skills, developed at your pace. Immerse yourself in a blended learning community and start developing your new skills now. Each institute consists of up to 40 hours of required and elective training content that allows you to tailor your learning based on your industry. Best of all, you determine how much time you'll need to complete the program. Choose Fast Track (30 days), Moderate (45 days) or Paced (60 days) to complete.

Leadership Institute For First Time Managers

Get The Most Out Of Your New Team

Jumping from individual contributor to manager is a difficult challenge requiring many skills. Our faculty of expert business leaders will couch you through every skill needed to be an elite people manager. Gather insights and strategies for goal setting, time management, giving and receiving feedback, employee recognition, and many more. Grow your skills here and get the most out of your team at work.

Leadership Institute For First Time Managers Institute
Designed for Working Professionals

Courses created for people who need their learning to fit in to their responsibilities. Learn to improve, learn to get ahead.

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Mobile, On-The-Go

Learn when you can, wherever you are. These courses are designed for engagement on even the smallest screens.

Featuring Faculty Experts
From Top Industries

Our faculty include industry leaders with years of experience, expert practitioners who use these skills daily, and thought leaders who are pushing the boundaries of each topic.

1-Time Comprehensive Fee

We are committed to ensuring that our Institutes are available and affordable for everyone. This one-time fee provides access to an entire library of courses and community of learners for an entire year.

Single Learner

Starting at $1,495

$995
Enroll Now
Team

6+ Starting At

$4995
Request a Demo

Leadership Institute For First Time Managers Curriculum Plan

30 hours of learning content, minimum of 0.5 hours of coaching, 2 hours of contribution and online discussion.

Show All Courses Descriptions
The Reality of Being a First-time Manager
0.43 Hours

The first-time manager often doesn't realize how much their new role differs from that of an individual contributor. They may have misconceptions about what being a new boss entails, and be surprised to learn that the skills and methods required for success as an individual contributor and those needed for success as a new manager are very different. This course describes some of the myths about managing people and their corresponding truths in order to clarify what a new leader really does. It also points to the typical demands and constraints of a manager's job. Finally, it describes strategies for dealing with common mistakes when managing for the first time.

Creating a Plan for Performance Management
0.28 Hours

Do you know if your team's goals are consistently being met or if employees are always performing at their peak? Do you dread difficult conversations when there's a performance problem that needs to be addressed? Effectively managing performance can help avoid termination of employees and boost productivity at all levels of your organization. Challenging and engaging top performers is key, as these high achievers are very valuable to the company and may terminate their contracts to seek challenges elsewhere. In this course, you'll learn about the factors involved in successful performance management. You'll explore the phases of the performance management process, critical success factors, and key performance indicators. Finally, you'll learn about identifying key job requirements when creating a role profile.

Managing for Operational Excellence
0.30 Hours

By achieving operational excellence, a company can not only drastically improve the quality and efficiency of its internal processes, but it can also gain a competitive advantage. But to attain operational excellence, you’ll need to understand how your organization’s existing processes work and create a plan to fundamentally enhance them. In this course, you’ll learn about Lean tools you can use to improve operations management in your organization. You’ll also explore strategies that can help make your organizational operations more efficient and sustainable over the long term.

Effectively Directing and Delegating as a Manager
0.32 Hours

Understanding the essential responsibilities you have when directing and delegating to others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies of managing people, such as setting direction and establishing clear objectives and goals for your direct reports. It discusses the importance of organizing, as well as communicating for clarity and direction. It also covers the best practices for planning delegation and the techniques you need to carry through with delegation. Finally, the course details the importance of monitoring delegated tasks to ensure employees are on the right track.

Developing Emotional Intelligence
0.40 Hours

Developing emotional intelligence is a key to successful leadership. Leaders with a strong mixture of emotional awareness, self-management, and social skills are able to relate better to those around them. Emotionally intelligent leaders navigate relationships more effectively and are more likely to be successful in their personal and professional lives. This course provides an understanding of why emotionally intelligent leadership is important. It also provides practical, positive techniques for promoting and improving emotional intelligence as a leader within your business environment.

Managing Multigenerational Employees
0.33 Hours

Many influences have shaped the lives and work experiences of various generations, namely the Baby Boomer, Gen X, Millennial (or Gen Y), and Gen Z generations. Because each generation has its own distinct attitudes, priorities, needs, and work habits, managers can get the best from a multigenerational workforce by using strategies that recognize the differences. In this course, you'll learn about the best practices and successful techniques for managing these multigenerational employees in the workplace. You’ll also explore methods for overcoming multigeneration challenges such as ageism and stereotypes to ensure that all employees feel respected and can make a positive contribution to your organization.

Managing for Cross-functionality
0.33 Hours

Working on a team with employees from different departments can be a huge challenge. These types of teams often consist of people with different talents, goals, and communication styles. This is why effective cross-functional management is so important. This involves managing teams in a way that bridges the functional silos that constrain your organization. Managing for cross-functionality also means using team leadership skills to support collaboration and teamwork between different departments. This course defines organizational cross-functionality and its benefits. It helps you develop techniques to support a cross-functional strategy throughout your organization. And it shows you how different types of knowledge management systems can play a role in implementing that strategy.

Management of People: Employee Engagement
1.25 Hours

Employee engagement is the personal and professional commitment that employees have to the organization and its goals. For HR professionals, it's a planned effort to link the shared interests of employees and the organization for their mutual benefit. More specifically, it's an employee relations strategy that enhances employees' personal investment, resulting in increased employee satisfaction and organizational productivity. In this course, you'll learn about key concepts and practices associated with employee engagement. You'll also learn how to assess engagement levels and look at measures to overcome behavioral and organizational issues to encourage employee engagement. The content in this course is based on the Body of Competency and Knowledge (BoCK), 2015 of Society for Human Resource Management (SHRM). While the course helps learners to prepare for the SHRM-CP/SCP certification exams, it is equally useful for HR professionals who want to develop capabilities for improving their effectiveness in the workplace and advancing their careers.

Effectively Directing and Delegating as a Manager
0.50 Hours

Understanding the essential responsibilities you have when directing and delegating to others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies of managing people, such as setting direction and establishing clear objectives and goals for your direct reports. It discusses the importance of organizing, as well as communicating for clarity and direction. It also covers the best practices for planning delegation and the techniques you need to carry through with delegation. Finally, the course details the importance of monitoring delegated tasks to ensure employees are on the right track.

Managing the Unique Needs of Experts
0 Hours

Managers rely heavily on experts for the in-depth knowledge needed on the job. These experts have unique needs in the workplace. This course explores the characteristics of the experts on your staff; outlines what they want from you, their manager; and covers techniques and strategies to help you meet their needs.

How to Manage Difficult Conversations
0.42 Hours

For managers, difficult conversations can be immensely stressful. Handled the wrong way, this kind of conversation can also damage your work relationships and leave you feeling unsure of your abilities. However, with the right preparation and mindset, you can make sure that you communicate difficult news with tact and diplomacy. In this course, you'll learn some basic guidelines about when and where to initiate difficult conversations, and useful steps for managing the associated stress. You'll learn how to prepare for a difficult conversation using a four-step process, so that you're confident and can make the conversation as constructive and diplomatic as possible. Finally, you'll learn how to demonstrate that you have the right mindset when communicating bad news to an employee.

Developing a Team of Creative Gurus
0.45 Hours

In this course, you will learn techniques for developing a team of “creative gurus” – team members who excel at generating innovative ideas. You will learn ways to assemble your team, generate creative ideas, overcome barriers to team creativity, and foster a creative workplace.

Being a Fair and Caring Manager
0.40 Hours

As a manager, you will wear many different hats as you deal with a variety of people. Because you will encounter many personalities, emotions, and practices, it's important to learn how to be fair and caring when managing others. In this course, you will explore the many facets of treating others with fairness, including how to apply standards fairly. You'll also learn how to demonstrate fairness in your communication, decision making, and personal skills such as listening, sharing, and showing concern to your direct reports.

Being an Effective Manager When Times Are Tough
0.33 Hours

Most companies will eventually face tough times, and it's during these times that your role as a manager is vital. The employees you manage will depend on your leadership to help see them through, and shying away from tough conversations may only make the situation worse. In this course, you'll learn specific strategies for weathering difficult times, including ways to reduce costs, how to hold difficult conversations with employees and secure their support, and what alternatives to consider before laying off staff. For when there's no other choice, you'll learn how best to plan and implement staff reductions, and how to deliver the difficult message. You'll also learn about opportunities you can use to strengthen your organization during difficult times.

Managing Your Company's Talent
0 Hours

Some of the core responsibilities for a HR manager are recruiting, hiring, developing, and retaining talent that will drive an organization's performance. For many prospective recruits, their ideal company is one that values and develops employees. To meet these goals and desires, you’ll need an effective talent management plan. In this course, you’ll learn why acquiring talent and effectively managing it is so important to an organization’s success. You’ll discover how to create a strategy that not only develops talent in your company, but that also retains it in the long term. You’ll also learn about the key activities associated with talent management and the roles played by managers in implementing a talent management strategy.

Facing Challenges as a First-time Manager
0.30 Hours

High expectations are often placed on a new manager. Along with these expectations comes the pressure to prove you are capable of being the boss and managing people effectively. When managing for the first time, establishing credibility early and building new working relationships can go a long way in helping you succeed in adjusting to your new responsibilities. This course describes ways to manage former colleagues effectively and establish credibility as a first-time manager. You'll also learn how to balance conflicting expectations as a new leader.

Managing Employee Development
0.50 Hours

Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports. In this course, you'll learn about the benefits of developing employees and assessing how their development needs can be addressed through organizational learning. You'll then learn how to prepare for and conduct a development meeting that includes the necessary development plan characteristics and support for your employees.

Developing Your Business Acumen
0.35 Hours

Business acumen is a difficult to define combination of forethought, creativity, and agility that is a key factor in setting successful business professionals apart from their less accomplished peers. But it doesn't just come from experience. It has to be cultivated and nurtured. In this course, you'll learn how developing professional acumen enhances your leadership, communication, and decision-making skills. And further, you'll learn that influences your company's competitive advantage and explore methods for developing an operational perspective to uncover opportunities for change or innovation.

Management of People: Learning and Development
1.50 Hours

Continuous development of an organization's human resources is linked to several benefits. The learning and development (L&D) function of HR management comprises a systematic set of activities to help provide employees with key skills and competencies required on the job. The goals of the L&D function in organizations include aligning employees' skillsets with the organization's objectives, closing skill gaps, and enhancing overall capability of people and the organization. In this course, you'll explore theoretical and practical aspects of adult learning, training development and delivery, measurement of training effectiveness, and employee development programs in organizations. You will also learn about career development and career management. The content is based on the Body of Competency and Knowledge (BoCK), 2015 of the Society for Human Resource Management (SHRM). While the course helps learners to prepare for the SHRM-CP/SCP certification exams, it is equally useful for HR professionals who want to develop capabilities for improving their effectiveness in the workplace and advancing their careers.

Managing Motivation during Organizational Change
0.33 Hours

A key challenge for managers is motivating and engaging employees during times of organizational change. To survive and grow in volatile markets, organizations have to embrace change; they have to innovate and adapt. However, because change involves uncertainty, it's stressful, and it can impact employee motivation and productivity – just at a time when an organization needs everyone to pull together and give their best efforts. In this course, you'll learn change management techniques to help you recognize and manage employee stress, as well as your own stress, during periods of change. You'll also learn about common reactions to change, and strategies for managing change to enable you to engage, motivate, and support employees.

Show All Courses Descriptions
Establishing Effective Virtual Teams
0.50 Hour

Building and managing teams is enough of a challenge when everyone is in the same location. Collaboration when working on a team that's virtual requires even more commitment. In this course, you'll learn about teamwork and team leadership when working on a virtual team. You'll cover remote management and tactics for communication, assessment, and meetings for virtual teams.

Facing Virtual Team Challenges
0.45 Hour

Virtual teams can face the same difficulties as other teams, but also have unique challenges. In this course, you'll learn how to handle challenges facing your team, and how to evaluate your own style.

Measuring Outcomes and Using KPIs
0.32 Hour

To achieve business goals, you need to boost performance and growth in critical areas. Identifying these areas requires instituting the most suitable performance measurement systems. In this course, you’ll learn how managing performance can be aided by identifying a performance problem using performance measurement systems. You'll also learn how to work with a key performance indicator (KPI).

Managing Priorities for Max Productivity
4.20 Hour

To be successful and add value in business, every individual must have the skills to effectively manage and prioritize their workflow. Acquire the knowledge and insights to create a forward-moving plan for any job, be able to prioritize tasks for maximum efficiency and sharpen your focus for getting the job done.

Facing the Management Challenges of Difficult Behavior and Diverse Teams
0.50 Hour

As a manager, it can be daunting to find yourself in charge of a diverse group, comprised of different age ranges, backgrounds, and experiences. It's inevitable that you'll encounter difficulties. Effectively handling conflict, whether it's team conflict or difficult employee behavior, is essential to productivity and requires developing conflict management skills. This course covers useful techniques and processes for conflict resolution. You'll learn methods for resolving conflict when dealing with an employee's difficult behavior. You'll also learn ways of effectively managing team conflict and understanding and dealing with conflict in the workplace as a whole.

Wage & Hour for Managers
0.33 Hour

As a manager of employees who earn an hourly wage, it's important for you to be familiar with the basic principles of wage and hour law. Your knowledge of common pay-related issues will allow you to support your company's pay policies and minimize the risk of pay violations. This course addresses federal minimum wage requirements, pay for breaks and meals, overtime requirements, and recordkeeping responsibilities.

Administrative Support: Working in Partnership with Your Boss
0.32 Hour

Whether you're an office administrator, an office assistant, a personal assistant, or an administrative assistant, job satisfaction and career advancement require you to build a partnership with your boss. Good boss relationships involve mastering administrator essentials, dealing effectively with different management styles and handling confrontations. In this course, you'll learn about building and maintaining a true partnership with your boss and how this can be beneficial. You'll also discover approaches for dealing with different management styles, as well as various techniques for handling any confrontations you may have with your boss.

Capturing the Attention of Senior Executives
0.50 Hour

Does your job require you to communicate critical information to c-suite executives, such as the Chief Executive Officer (CEO)? Perhaps you have opportunities to influence executive decision making, but don't know how best to deliver your message. In order to make the most of your communication with senior executives, you need to be prepared. In this course, you'll learn how to shape your message so it's communicated clearly to your organization’s c suite. You’ll discover how to build your credibility with those at the senior level, such as the CFO, CIO, and COO. And you'll explore how to approach and plan meetings with senior executives, and how to make your case – whether it's with an elevator pitch or a formal report.

Manager Quick Start: Essential Management
5.00 Hour

Build on your functional expertise with essential new management skills. Develop your emotional intelligence, become an effective communicator and gain knowledge and skills to be a strong presenter.

Innovation and Strategic Thinking for Managers
2.50 Hour

Learn to think strategically and build skills to initiate and manage change as well as drive innovation. Get access to the frameworks necessary to develop strategies, become agile and foster the creativity needed to innovate.

Managing Employee Development
0.50 Hour

Smart companies have learned that supporting continuous learning and self-development among employees reaps dividends in productivity and employee retention rates. As a manager, you're responsible for developing people, which includes developing talent in your direct reports. In this course, you'll learn about the benefits of developing employees and assessing how their development needs can be addressed through organizational learning. You'll then learn how to prepare for and conduct a development meeting that includes the necessary development plan characteristics and support for your employees.

Difficult People: Why They Act That Way and How to Deal with Them
0.50 Hour

Anything taken to an extreme can be a liability, including human behavior. While confident, cautious, or energetic people can be perfectly tolerable in small doses when working together, they can also be annoying or problematic when their behavior is over-the-top. Then there are people who are just plain negative – their glasses are always "half empty". While occasional griping is acceptable when working on a team, the behavior of negative people can eventually wear you down. To ensure successful communication and collaboration in the workplace, it’s vital you develop the skills needed for managing difficult people. In this course, you'll learn about the four types of difficult people: dominant-controlling, analytical-obsessive, expressive-impulsive, and skeptical-negative. You’ll also discover techniques for dealing with difficult people, and for managing your own emotions.

Sharing Space: Living, Learning, and Working at Home
0.25 Hour

The COVID-19 pandemic has made it seem like much of life is up in the air, with no end in sight. And now that school has started up again, it kind of feels like starting all over again. While it seems like everybody’s situation is different, still, we’re all learning and adjusting together. Whatever our jobs or titles, we’re all parents, or grandparents, or caregivers of one sort or another, and we’re all trying to figure out how to cope on a daily basis. And our kids are dealing with the same kinds of changes that impact us: a new workspace, less socialization outside of the family, less privacy, fewer ways to make the days distinct from each other, more worry and anxiety. In this course, members of the Skillsoft family share their experience, strength, and hope as we all attempt to balance our work and home lives while keeping our families safe, happy, learning, and moving forward, together.

Strategies for Managing Technical Teams
0.30 Hour

Effective team leadership in the dynamic technology field is integral to business success, but managing technical teams has unique hurdles. In this course, you'll learn what the hurdles are when working on a team and managing teams in the technology field. You'll cover the qualities of a tech manager, and tips to manage tech teamwork to encourage effective collaboration.

Managing Your Time So It Doesn’t Manage You
0.33 Hour

No one can add an extra hour to the day to get more done. But anyone can make better use of the 24 hours you do have by becoming more effective at time management. All it takes is deciding to seize control of your own time, and then taking small steps in the right direction. In this course, you'll consider how you're spending your time now and what techniques you can use to spend it more wisely and productively. You'll learn to block the time stealers that interfere with your productivity, use to-do lists and schedules to organize your time and tasks, and develop a regular habit of checking in with your plans to make sure you're getting them done.

Difficult People: Strategies to Keep Everyone Working Together
0.50 Hour

While it's best to get personally fit for dealing with difficult people – that is, managing your own emotions and using self-management techniques – there are also interpersonal strategies and skills you need when working on a team with difficult people. In this course, you’ll learn strategies for managing difficult people that involve redirecting their behavior toward your work goals. You’ll discover ways of working together effectively with negative people by giving appropriate feedback when needed. You’ll also learn how to make your collaboration work with difficult people more productive by managing conflicts professionally.

Leadership Skills for Maximum Team Productivity
4.25 Hour

Leaders and managers who acquire these skills can achieve greater outcomes through their teams’ performance. Learn how to develop an effective strategy, negotiate to obtain necessary resources, create a motivational climate, and sustain commitment and collaboration so that you can effectively execute required tasks through others.

Show All Courses Descriptions
Emotional Intelligence
Communication/Conflict Management
How to Fire Someone
How To Hire Someone
Negotiation Basics
How to Stick Up for your Team
From Boss To Buddy
Working between Departments
Assessing / Evaluation / Adjustments
Daily / Weekly Management
Goal Setting and Proper Expectations
Managing Millennials
Post Crisis Assessment & Planning

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